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How/why the homepage uses cookies
Cookies are necessary for the homepage to function. Cookies help us get an overview of your visit to the homepage so that we can continually optimise and adjust the homepage to your requirements and interests. For example, cookies remember what you might have added to a shopping cart, if you have previously visited the page, if you are logged in and what languages and currency you want displayed on the homepage. We also use cookies to target our ads to you on other homepages. On a very general level, cookies are used as part of our services in order to show content that is as relevant as possible to you.
How long are cookies saved?
How long cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the homepage. When cookies expire, they are automatically deleted. You can view a complete list cookies below.
This is how you can reject or delete your cookies
You can always reject cookies on your computer, tablet or phone by changing your browser settings. Where these settings can be found depends on the type of browser you are using. If you do change the settings, please be aware that there will be some functions and services that you cannot use because they rely on the homepage being able to remember the choices you have made.
You can choose to not receive cookies from Google Analytics here.
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Deleting cookies
You can delete cookies that you have previously accepted. If you are using a PC with a recent version of a browser, you can delete your cookies by using these shortcut keys: CTRL + SHIFT + Delete.
Do you have any questions?
Should you have any questions or comments in connection with this information and/or our processing of personal data, you are welcome to get in touch with us. The cookie declaration itself is updated every month via Cookie Information. If you have any questions regarding the Cookie Information, you can send an email to [email protected].
Cookie declaration last updated on 01.08.2021
Privacy Policy
Lumemax Corporation Privacy Policy
Purpose
Lumemax Corporation and our subsidiaries* (hereinafter referred to as ‘Lumemax’, ‘we’ or ‘us’) wish to give all users the best possible experience of our digital solutions, and we therefore use data concerning customers and users combined with information collected from third-party solutions.
Lumemax takes pride in taking care of all customer data and protecting the information collected. There are clearly defined procedures to ensure that all personal information is processed in accordance with current legislation, both internally at Lumemax and by our business partners. Lumemax Corporation, business reg. no. 91440300, is the data controller for all data.
This Privacy Policy specifies what data is collected via our digital solutions, the purposes for which such data is collected and used, how data is managed, and with whom data is shared. In addition, it also specifies what options you have with regards to the use or updating of your data.
When you visit Lumemax’s websites, including lumemax.com/home you accept the terms of this Privacy Policy, as well as the commercial terms and conditions (online), terms and conditions of sale and delivery, cookie policy and other documents specified in Lumemax’s Privacy Policy. This Privacy Policy defines how we process all data attributable to natural persons which are collected via our digital solution. Lumemax’s policies and practices regarding data and how we process them are described in further detail below.
Our Privacy Policy includes information about the collection and use of data that is collected via Lumemax’s digital solutions, which include our website, webshop, newsletters, product registration, customer surveys, competitions, and other services where it is possible to register personal data.
You are always welcome to contact Lumemax with any questions regarding our processing of personal data. You can find our contact details on the website and also at the end of this text.
Responsibility
Lumemax is responsible for the purpose of and means for the processing of data, and we therefore reserve the right to protect your information in accordance with current legislation.
Lumemax will obtain access to process the personal information and data described in this Privacy Policy. Lumemax is the data controller and as the data controller we undertake to process all data collected in accordance with applicable Danish legislation.
What data is collected
Here at Lumemax, we wish to protect the privacy of our customers and users no matter which digital solution they use, and so our collection and storage of data is therefore adapted based on the solution being used.
Automatically collected data
Lumemax’s digital solutions are based on various different technologies in order to ensure ease of use and security. These technologies may collect data automatically in order to offer the best possible solution. This may be undertaken either directly by Lumemax or by third parties on our behalf. Cookies and the analysis of clickstream data are examples of this.
Cookies
Cookies are small text files containing letters and numbers which are stored on your computer or other devices. Cookies are stored on your device whenever you visit a website that uses cookies and they can be used to track which pages you have visited, to help you to continue where you left off, or to remember your language settings or other preferences.
You can read our cookie policy here: https://www.lumemax.com/policy/
Clickstream data
All visits to any of our digital solutions entail data being sent from your browser to a server. Lumemax can analyse this data in order to optimise its digital solutions. Data is collected via third parties on our behalf.
Data about your computer can be collected for system administration and internal marketing-related analyses. This data is statistical information concerning users’ behaviour in the digital solutions.
Warranty
Lumemax Corporation provides the end user with a warranty subject to the terms and conditions set out below for products marked “Lumemax” and ordered as of 1.1.2020 or later from Lumemax Corporation.
End user means any natural or legal person who has acquired the product to own and for own use and not i) with a view to resale for trade purposes or ii) for the purpose of installing it as part of the end users profession.
The scope of the warranty
For a period of 5 years Lumemax Corporation warrants that the product is free from defects in the form of operational and cosmetic defects, provided that such defects have been caused by faulty material, design defects or production errors. However, for all products in Lumemax Corporation portable range, meaning products in the range of portable battery powered lamps, such warranty period is limited to 2 years. The 5 year and 2 year warranty period, as applicable, are referred to in the following as the “Warranty Period”.
The cause of the defect must have been present at the time of production, and the defect must be assessed with reference to the standards, practices and technical knowledge existing at the time of the production.
This warranty covers all lighting fixtures located in countries where Lumemax Corporation has a subsidiary or where Lumemax Corporation has established its own physical branch office with personnel employed by Lumemax Corporation. The Warranty Period commences on the date when the product is first sold as new following production and invoiced by Lumemax Corporation.
The warranty only applies, if the following conditions and procedures are adhered to:
- The product shall be used solely in accordance with the product specification and the user manual
(technical requirements).
- The product is to be properly mounted in accordance with any applicable existing installation instructions and – where required by law – the mounting shall be carried out by a duly authorized electrician.
- The product may not be exposed to temperatures or voltage exceeding the values set out in the product specification.
- The product may not be exposed to mechanical stress in excess of normal usage.
- The product may not be switched on nor remain switched on in case of surrounding temperatures in excess of plus 60 degrees (Celsius) or less than minus 20 degrees (Celsius). Furthermore, even while switched off, the product may not be exposed to surrounding temperatures exceeding plus 60 de-grees (Celsius).
- In continuous use of the product it is to be switched off at least once every day.
- The product may not be in use for more than 5,000 hours in all per year.
- All maintenance in respect of the product is to be conducted by a duly authorized electrician.
- The end user or a third party may only make changes to the product or attempt to repair the product with prior written consent from Lumemax Corporation.
Among other things, the warranty does not cover:
1. parts that are replaced due to wear and tear including replaceable light sources, starters, batteries etc.,
2. discoloration, colour change and colour loss caused by circumstances that have a changing effect on materials or a corrosive effect, including in particular sunlight, rain, salt bearing influences and the like,
3. minor cosmetic imperfections where the defect does not significantly influence the appearance of the product when using the product as intended,
4. inevitable and/or customary deterioration of the product’s performance and appearance (for example where plastic parts become discoloured or brittle as part of the natural aging process) and ordinary tolerances in performance,
5. defects and flaws caused by lack of compliance with threshold values for temperature and voltage,
6. mechanical influence or stress that is not in accordance with the product’s description and intended use,
7. naturally occurring variations in the materials used,
8. flaws and defects on electronic units that are within the normally accepted error rate (0.2 % per 1,000 hours of operation), unless another error rate is listed in the product specification,
9. light reduction on LED modules of up to 0.4%/1,000 lighting hours, unless otherwise stated in the product specification,
10. colour change of the light from a LED product. Due to the technical development and the normal reduction of the light output when using LED products, subsequent deliveries of LED modules/LED products may have a light emission that differs from the original LED module/LED product, or
11. any defects, damage or lack of functionality off LED-inserts and drivers caused by moisture or water being present in the lamp casing.
Terms and conditions
Version of 1 January 2020
TERMS AND CONDITIONS
BTB
Unless otherwise agreed in writing
Lumemax Corporation
Industrivej Vest 41
6600 Vejen
(Hereinafter called LM)
shall deliver all orders to the Buyer on the following terms, regardless of any opposite or deviating provisions in the order or acceptance made by the Buyer.
1. Offer, order and accept
All offers from LM shall be considered an invitation to place an order and is thus not binding for LM, unless it is otherwise specifically expressed. A binding offer from LM is cancelled if the Buyer’s accept is not given within 3 months. All offers shall be made subject to prior sale.
The Buyer’s orders shall only be binding for LM, when LM has issued a written or electronic Order Confirmation to the Buyer.
2. LM’s performance obligations
LM’s performance obligations appears from the Order Confirmation and shall only include the specified parts, products and services. Specifications/information from brochures and other public material shall only be binding for LM provided that these are part of the Agreement between LM and the Buyer.
3. Pricing
In general, invoicing will be based on the price stated in the Order Confirmation plus taxes (VAT, duty etc.).
The prices in the Order Confirmation are fixed based on the prices of materials, salaries, exchange rates and rate of taxes and duties at the time of the order. In the event that changes occur in respect of the before-mentioned price factors, or in the event that new duties are levied, LM reserves the right to regulate the prices of the Order Confirmation.
In the event that the Buyer changes the order or there are delays in the delivery and/or services to be delivered by the Buyer or a third party engaged by the Buyer, LM shall be entitled to increase the agreed price corresponding with the accrued costs.
If orders are made with a value below USD 1,000 ex VAT/taxes, the service charge at the time will be added.
4. Payment terms
The payment terms are net 8 days unless the PartiesParties agree to another deadline in the Order Confirmation/contractual basis. Additionally, LM may, if LM finds it relevant, request payment in advance or provision of security prior to delivery.
If the Buyer does not comply with the payment terms, LM shall be entitled to add interest per commenced month with the rate of interest in force at the time for LM and levy the Buyer collection costs. Additionally, and without prejudice to other remedies for breach, LM shall be entitled to cancel and/or postpone the time of delivery for both the delivery in question and future deliveries.
Should the Buyer neglect to receive/collect the products at the agreed time of delivery, payment shall be effected regardless of whether delivery has taken place.
5. Retention of title
The Product shall remain the property of LM until payment has been effected in full, to the extent that such retention of title is valid pursuant to applicable legislation.
Per request from LM, the Buyer shall take whatever measures necessary to protect LM’s ownership of the Product.
The retention of title shall not influence the transfer of the risk pursuant to Clause 6.
When the Product is in the Buyer’s possession, the Buyer shall keep the product clearly separated from other products and marked as being property of LM, until such time as the title has passed to the Buyer pursuant to this Clause.
6. Delivery
Delivery shall be EX WORKS, cf. INCOTERM’s 2010. Delivery is considered to have taken place when the products are at the disposal of the Buyer ready for loading on to the means of transportation chosen by the Buyer.
In the event that LM shall arrange for the transport on behalf of the Buyer, this will be at the Buyer’s expense and a fee and supplementary freight charges will be added to the price under Clause 3.